The University utilizes the TCU Alert System to notify the Horned Frog community of an emergency, weather-related closure or delay. TCU Alert is a mass communication program that includes phone, text and email communication, as well as indoor and outdoor loudspeakers, and emergency lighting on campus. TCU will post similar information that is distributed on the TCU Alert System on tcu.edu and share with local media outlets, as necessary.

TCU Alerts

TCU Alert pulls from an internal database maintained by the University for faculty, staff and students. This information may include home phone numbers if students have added a parent or family member’s phone number in their contact information. Inclusion in a student’s contact information is the only way a parent may receive an emergency alert, parents do not have individual records within the system.

If you believe you have received a TCU Alert in error and would like to request that your name be removed from this emergency notification system, please click the link below, complete the form and submit for review. The process may take up to two weeks and you will be notified of the outcome.

https://removalrequest.tcu.edu/

The TCU Alert System is activated for weather-related emergencies as follows

Full TCU Alert sent via text, phone and email:

  • When a tornado Warning is issued for the campus

Targeted outdoors special event notifications (e.g., move-in, football games):

  • When wind speeds reach 70 mph or above
  • When hail is 1.5 inches in diameter
  • When the campus PerryWeather Lightning Detection System indicates dangerous lightning in our area

Weather can change at any time, so be sure to monitor local news reports via television, radio or the Internet.

What is the TCU Alert System? 

TCU Alert is a mass communication system that allows the university to send messages to students, faculty and staff (via text, phone, email and campus loudspeakers) to keep them informed before, during and after a campus emergency.

Why is TCU testing the system? 

TCU routinely tests the system to ensure it works as intended and that audiences are familiar with the system.

What can I expect from the test?

Because the test simulates how we will communicate during an emergency situation, all methods of communication (text, phone and email) will deploy in rapid succession to faculty, staff and students. Additionally, indoor and outdoor loudspeakers throughout campus will broadcast the test message.

 What do I need to do during the test?

The TCU Alert message will ask you to confirm receipt. You should reply “Yes” to confirm receipt through one of the methods. Although you reply “Yes,” you may still receive additional notices until the system completes its cycle. You only need to respond once.

How long will the test last? 

The test will last approximately two minutes, and the audio messages you may hear will convey that this is only a test.

 Why did I get a TCU Alert?

Contact information for TCU Alert pulls from an internal database maintained by the university for faculty, staff and students. This information may include home or cell phone numbers.

If you are not connected with TCU and you believe you have received a TCU Alert in error, you may request that your information be considered for removal. Please visit removalrequest.tcu.edu, complete the form and submit for review. The process may take up to two weeks and you will be notified of the outcome. Please note that only those who have received an alert in error may be removed; all current students, faculty and staff will remain in the university database.

How do I update my contact information?

As a faculty/staff member or student, you may update your contact information by visiting my.tcu.edu, clicking on the My Employee Center tile (or Student tile), then Personal Details, and then Contact Details. Locate your contact information to update cell, business or permanent/home phone numbers.

If I am the parent of a TCU student and I don’t want to receive these tests, what do I do?

Only your student can update their contact information by visiting my.tcu.edu as indicated above. Parents typically receive TCU Alert messages when the student includes their phone number as their “home” number. The student can remove your phone number, and you will no longer receive TCU Alert messages.

 

Periodically, TCU tests its mass emergency communication system. It is no longer necessary to reply or confirm receipt of a message.

The test message will go to all email addresses and cell phones listed for faculty, staff and students. The test will simulate how we will communicate during an emergency situation, and all methods will deploy in rapid succession, so recipients may receive an email at the same time as they receive a call or text. The test typically lasts approximately two minutes.

These tests are routinely conducted to ensure the system functions as intended and that all audiences are familiar with it. This test will be the first this year to ensure all systems function as intended.

TCU’s emergency response calls for at least two cycles. In an emergency, the system deploys all methods within a communication cycle in rapid succession – in fact, within seconds. You may still receive multiple notices until the system completes a full cycle of outreach.